FAQ

Logistical questions

How long will it take for my order to be delivered?

You can expect your order the next day. Please note that, depending on the destination, it can also take 2 to 3 days. During peak periods, there may be some delays.

Delivery partners?

At Good-2-know.nl we use PostNL and DHL for reliable delivery.

What is the processing time for my order?

Orders are processed the same day until 6pm and you will receive immediate shipping notification once processed.

What are the shipping costs for packages?

Good-2-Know charges fair shipping costs so that customers pay less when purchasing multiple items .

We offer fixed rates for parcel shipping per country. Within the Netherlands, we ship parcels starting at €5.99 and insured from €9.95 .
For Belgium, Germany, France and other EU countries, parcel costs are between €6.99 and €9.99 (insured up to €12.99 , depending on the country).
For other European countries, package prices start from €7.99 .
Worldwide shipping is available from €24.99 .

What are the shipping costs for letterbox parcels?

For the Netherlands a letterbox parcel costs €3.99 .
Do you want insured shipping? The rate is €5.50 .
For other EU countries, rates start from €5.99 (with tracking) or €8.99 for insured international shipping.

Can I track my order after I place it?

Yes , once your order has been shipped, you will receive a tracking number so you can track the progress of your shipment.

Does Good-2-know.nl accept international orders?

Yes , we accept international orders. Please ensure you select the correct country for shipping during checkout.

General questions

How long will it take for my order to be delivered?

You can expect your order the next day. Please note that, depending on the destination, it can also take 2 to 3 days. During peak periods, there may be some delays.

Delivery partners?

At Good-2-know.nl we use PostNL and DHL for reliable delivery.

What is the processing time for my order?

Orders are processed the same day until 6pm and you will receive immediate shipping notification once processed.

What are the shipping costs for packages?

Good-2-Know charges fair shipping costs so that customers pay less when purchasing multiple items .

We offer fixed rates for parcel shipping per country. Within the Netherlands, we ship parcels starting at €5.99 and insured from €9.95 .
For Belgium, Germany, France and other EU countries, parcel costs are between €6.99 and €9.99 (insured up to €12.99 , depending on the country).
For other European countries, package prices start from €7.99 .
Worldwide shipping is available from €24.99 .

What are the shipping costs for letterbox parcels?

For the Netherlands a letterbox parcel costs €3.99 .
Do you want insured shipping? The rate is €5.50 .
For other EU countries, rates start from €5.99 (with tracking) or €8.99 for insured international shipping.

Can I track my order after I place it?

Yes , once your order has been shipped, you will receive a tracking number so you can track the progress of your shipment.

Does Good-2-know.nl accept international orders?

Yes , we accept international orders. Please ensure you select the correct country for shipping during checkout.