Returns & Rules regarding returns
Your good2know product comes with a 2-year warranty within the Netherlands & Belgium. If your product is defective, beyond normal use of the item, you may return this item to us for inspection and warranty. We will make sure that we do our best to help you as best we can.
If one of your purchases is not within your expectations, you can return the product within 14 days of purchase/receipt. It is important that you do this within our return conditions.
In case of return or reimbursement, the costs of shipping or other additional costs will not be reimbursed. Adjusting our products or changing, not sending parts of a product falls under changes. In this case your return will not be accepted.
Good2know is not responsible for the return costs. The products that are returned must be well packed in their own original state of receipt. If the packaging of the product is missing, we cannot guarantee a full refund.
Use the return form to properly send your return. Read the instructions on the return form and send it to us together with your item. Leave the rest to us. . It may be useful to also send us an email with the ''track and trace''.
Download your Return Form here .